Pricing

Starting prices in Botswana Pula (BWP), effective 27 July 2026. Your exact quote depends on your practice — and is fixed in writing before you commit.

Implementation & onboarding

From P 6,800 once-off

Charged once, at the start. Scoped after the demonstration and fixed in your agreement.

  • Migration of your existing patient, clinical and billing data
  • Tariffs, medical-aid schemes and practitioners configured
  • User accounts, roles and permissions for your team
  • Invoice and document layouts built to your branding
  • Staff training, on site in Gaborone or online
  • Assisted go-live and two weeks of close support
Talk to us

Hospitals

Custom per facility

Hospitals run on their own pricing structure, scoped per facility rather than per practice.

  • Sized on beds, departments and theatres
  • ED, wards, theatre, ICU, maternity and eMAR
  • Laboratory, radiology, pharmacy and stores
  • Integrations to existing hospital systems
  • A managed implementation project with go-live plan
  • Training programme for clinical and admin staff
Request a scoping visit

What moves the price

We would rather show you the drivers than hide the number. Your quote is built from:

DriverEffect on the quote
Number of practitioners The starting rate covers one practitioner. Each additional specialist or practitioner in the practice adjusts the monthly fee. Support staff — reception, nursing, admin — are unlimited and never charged for.
Practice type A standard GP, dental, optometry or allied-health practice starts at the published rate. Specialist configurations with heavier clinical tooling can price above it.
Number of sites The starting rate covers a single site. Additional branches add to the monthly fee — still one system, one patient record, one bill.
Implementation complexity Data migration scope, number of sites and on-site training days set the once-off fee, from P 6,800.
Hospitals Priced per facility on a separate structure — beds, departments, theatres and integrations — with a managed implementation project.

Whatever is quoted is what is charged. Your fees are stated in writing in your service agreement before you commit. They never change mid-term, and any increase at renewal carries at least sixty days' notice. We will never invoice an amount you have not agreed to in advance.

What is charged, and when

ChargeAmount (BWP)When
Implementation & onboardingFrom P 6,800 — fixed in your agreement Once, invoiced when you sign up
Monthly subscriptionFrom P 1,500 (single practitioner, single site) — fixed in your agreement Every month in advance, from go-live
Additional on-site training beyond the included sessionsQuoted in advance Only if you request it
Custom development or integration to a third-party systemQuoted in advance Only if you request it and approve the quote
Extra users, extra patients, extra storage, updates, backups, support No charge

Prices exclude Value Added Tax. Where VAT is applicable it is shown separately on your tax invoice at the rate prescribed by Botswana law at the time of supply. We will never charge you an amount you have not been invoiced for in advance.

How you can pay

MethodHow it worksWhen access is activated
Card & mobile money
via DPO Pay
You start the payment from the billing page inside your Bupilo account. Card details are entered on DPO Pay's own secure page — never on ours. Immediately on confirmation
PayPal Started the same way, from inside your account. Because PayPal does not settle in Pula, the equivalent amount is charged in the currency shown at checkout. Immediately on confirmation
Bank transfer (EFT) We provide our Botswana bank details on your invoice. Use your practice code as the payment reference. Once funds reflect — usually the same or next business day

Payments are always against an invoice. We do not take card details over the phone, we do not store card numbers, and we never charge a card without an invoice already issued to your practice. Every online payment is started by you, from inside your own authenticated account.

If an invoice is not paid

We would rather talk to you than switch you off. The sequence is:

  • Day 5 after the due date — a reminder email to your billing contact. The system continues to work normally.
  • Days 1–14 — a fourteen-day grace period. Full access throughout.
  • After day 14 — access is suspended. Your data is retained in full and is not deleted.
  • On payment — access is restored immediately, with nothing lost.

See the refund and cancellation policy for how notice periods and refunds work, and the terms of service for the full agreement.

Currency

Bupilo prices, invoices and card payments are all in Botswana Pula (BWP). If you choose to pay by PayPal, the amount is converted at the rate shown to you before you confirm, and the converted figure is what PayPal will charge. The Pula amount on your invoice is what settles your account either way.

Not sure it fits your practice?

Tell us how you work now and we will tell you honestly whether Bupilo is the right tool, what it would cost, and how long it would take.