Contact us

A real person reads every message. We acknowledge within two business days.

Sales & demonstrations

otsile@bupilo.co.bw

To see the system, get a quote, or ask whether it fits your practice.

Support

otsile@bupilo.co.bw

+267 71 273 337
+267 72 114 791

For existing customers. Please include your practice name.

Billing & accounts

otsile@bupilo.co.bw
shimeno@bupilo.co.bw

Invoices, payments, refunds and cancellations. Quote your invoice number.

Data protection

otsile@bupilo.co.bw

Access, correction or erasure requests. We respond within 30 days.

Security

otsile@bupilo.co.bw

Vulnerability reports and security due-diligence questions.

Office

Plot 50806, Phakalane
Gaborone, Botswana

Visits by appointment. Please arrange in advance.

Business hours

Monday to Friday, 08:00–17:00 (Central Africa Time, UTC+2), excluding Botswana public holidays. Existing customers with a critical issue outside these hours should use the emergency contact provided at go-live.

Booking a demonstration

Email otsile@bupilo.co.bw with the following and we will come back to you within one business day with a proposed time:

  • Your practice name and the type of practice
  • Roughly how many practitioners and support staff you have
  • What system you use now, if any
  • Whether you would prefer to meet on site in Gaborone or online

A demonstration takes about forty-five minutes, follows your real workflows rather than a canned script, and costs nothing.

Complaints

If something has gone wrong, write to otsile@bupilo.co.bw with the detail. Complaints are acknowledged within two business days and escalated to a director. If you are still not satisfied after we respond, you may refer a data-protection matter to the Information and Data Protection Commission of Botswana.

Company details

Registered nameBupilo Proprietary Limited
Trading nameBupilo
Company registration number (UIN)BW00009785087
Incorporated20 May 2026, under the Companies Act CAP 42:01
DirectorsOtsile Keletso Molalapata · Shimeno Kaluzi
Tax identification numberBW00009785087
VAT statusNot VAT-registered — below the statutory threshold; no VAT is charged
Registered officePlot 50806, Phakalane, Gaborone, Botswana
Postal addressP.O. Box 2345, Gaborone, Botswana
Telephone+267 71 273 337 · +267 72 114 791
Country of incorporationRepublic of Botswana
IndustryInformation & Communication Technology — healthcare software
Websitewww.bupilo.co.bw
Applicationapp.bupilo.co.bw
Billing currencyBotswana Pula (BWP)
Accepted payment methodsVisa, Mastercard, mobile money (via DPO Pay), PayPal, bank transfer (EFT)

Ready when you are

Tell us how your practice works today. We will tell you honestly whether Bupilo helps, what it costs, and how long it takes.