Contact us

A real person reads every message. We acknowledge within two business days.

Sales & demonstrations

hello@bupilo.co.bw

To see the system, get a quote, or ask whether it fits your practice.

Support

support@bupilo.co.bw

[PHONE]

For existing customers. Please include your practice name.

Billing & accounts

billing@bupilo.co.bw

Invoices, payments, refunds and cancellations. Quote your invoice number.

Data protection

privacy@bupilo.co.bw

Access, correction or erasure requests. We respond within 30 days.

Security

security@bupilo.co.bw

Vulnerability reports and security due-diligence questions.

Office

[STREET ADDRESS]
Gaborone, Botswana

Visits by appointment. Please arrange in advance.

Business hours

Monday to Friday, 08:00–17:00 (Central Africa Time, UTC+2), excluding Botswana public holidays. Existing customers with a critical issue outside these hours should use the emergency contact provided at go-live.

Booking a demonstration

Email hello@bupilo.co.bw with the following and we will come back to you within one business day with a proposed time:

  • Your practice name and the type of practice
  • Roughly how many practitioners and support staff you have
  • What system you use now, if any
  • Whether you would prefer to meet on site in Gaborone or online

A demonstration takes about forty-five minutes, follows your real workflows rather than a canned script, and costs nothing.

Complaints

If something has gone wrong, write to hello@bupilo.co.bw with the detail. Complaints are acknowledged within two business days and escalated to a director. If you are still not satisfied after we respond, you may refer a data-protection matter to the Information and Data Protection Commission of Botswana.

Company details

Registered nameBupilo (Pty) Ltd
Trading nameBupilo
Company registration number[COMPANY REG NO]
Tax identification number[TIN]
Registered office[STREET ADDRESS], Gaborone, Botswana
Country of incorporationRepublic of Botswana
IndustryInformation & Communication Technology — healthcare software
Websitewww.bupilo.co.bw
Applicationapp.bupilo.co.bw
Billing currencyBotswana Pula (BWP)
Accepted payment methodsVisa, Mastercard, mobile money (via DPO Pay), PayPal, bank transfer (EFT)

Ready when you are

Tell us how your practice works today. We will tell you honestly whether Bupilo helps, what it costs, and how long it takes.